Privacy Policy
At Heaven Elevate, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website.
1. Information We Collect
When you visit our website, we may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, or any other information you voluntarily provide when contacting us or signing up for services.
- Non-Personal Identification Information: Your browser type, device information, IP address, and browsing activity on our website, collected through cookies or similar technologies.
- Payment Information: If you make a purchase or book a service through our website, your payment details are processed securely by our payment service provider.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To provide, personalize, and improve our services.
- To communicate with you regarding bookings, inquiries, and service updates.
- To process payments securely.
- To send promotional offers, newsletters, or other marketing communications (if you opt in).
- To monitor and analyze website usage for improving our site’s functionality and performance.
3. Cookies
We use cookies to enhance your browsing experience on our website. Cookies are small text files stored on your device to track usage patterns and remember preferences. You can manage cookie settings through your browser, but please note that blocking cookies may affect your ability to use certain features of our website.
4. How We Protect Your Information
We implement appropriate technical and organizational measures to safeguard your personal information. This includes encryption, secure servers, and access controls to protect against unauthorized access, alteration, or disclosure of your data.
5. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website or conducting business (e.g., payment processors, email service providers, and marketing platforms). These providers are obligated to protect your information and use it only for specific purposes related to our services.
We may also disclose your personal information if required by law or in response to valid legal requests (e.g., subpoenas, court orders).
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those external sites. Please review their privacy policies before providing any personal information.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving marketing communications.
- Withdraw consent for data processing, where applicable.
To exercise these rights, please contact us at the email address provided below.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information from our systems.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the page. Please review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: [email protected]